12 Steps to Excellence: How to Build a Great Team
C David Crouch
(Author)
Stephen M. R. Covey
(Foreword by)
Description
"Nobody understands the science of excellence like David Crouch." - Stephen M.R. Covey Creating excellence is an applied science. Drawing upon the experience of successful teams and their leaders, "12 Steps to Excellence" captures the essence of team excellence in an easy-to-execute method anyone can employ. Building a great team is a discipline that can be learned. How do you talk about the work you do? What's the main thing your team is trying to accomplish? What do you value so strongly that you're not willing to compromise along the way? How do customers define your quality and how do you measure it? Are you and everyone on your team building strong customer relationships? Are you impressing your customer so much that they will voluntarily and passionately talk positively to others about you? Is everyone on your team fully engaged in the work? Are you making positive forward progress? Do you have a viable strategic plan? Are you tapping into the Pareto Principle of Leadership Excellence? Can you measure all of these things? In his warm and eloquent style, David shows us step-by-step how to build a great team and organization. He gives us the framework, language, and process so that we not only have knowledge and understanding of the steps required, we also have the tools to achieve it.
Product Details
Price
$15.39
Publisher
iUniverse
Publish Date
October 29, 2019
Pages
190
Dimensions
6.0 X 0.44 X 9.0 inches | 0.63 pounds
Language
English
Type
Paperback
EAN/UPC
9781532083310
BISAC Categories:
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Become an affiliateAbout the Author
Stephen M. R. Covey is cofounder and CEO of CoveyLink Worldwide. A sought-after speaker, author, and advisor on trust, leadership, ethics, and high performance, Covey speaks to distinguished audiences around the world. He is the author of Smart Trust, A Conversation on Trust, and The Speed of Trust. Covey currently serves on the board of several entities, including the Human Performance Institute--the leader in energy management technology--where he serves as Advisory Board Chairman.