Customer Relations Books

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Unreasonable Hospitality: The Remarkable Power of Giving...

Will Guidara

$29.00
$26.97
Setting the Table

Setting the Table

Danny Meyer

$19.99
$18.59
Raving Fans

Raving Fans

Ken Blanchard and Sheldon Bowles

$25.99
$24.17
Inspired: How to Create Tech Products Customers Love

Inspired: How to Create Tech Products Customers Love

Marty Cagan

$30.00
$27.90
Building a Storybrand: Clarify Your Message So Customers Will Listen

Building a Storybrand: Clarify Your Message So Customers Will...

Donald Miller

$26.99
$25.10
The Trusted Advisor: 20th Anniversary Edition

The Trusted Advisor: 20th Anniversary Edition

David H Maister, Charles Green, et al.

$19.00
$17.67
Creating Superfans: How to Turn Your Customers Into Lifelong Advocates

Creating Superfans: How to Turn Your Customers Into Lifelong...

Brittany Hodak

$27.00
$25.11
Epic Content Marketing, Second Edition: Break Through the Clutter with a Different Story, Get the Most Out of Your Content, and Build a Community in W

Epic Content Marketing, Second Edition: Break Through the...

Brian Piper and Joe Pulizzi

$30.00
$27.90
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

The Customer Rules: The 39 Essential Rules for Delivering...

Lee Cockerell

$22.00
$20.46
The Patient Priority: Solve Health Care's Value Crisis by Measuring and Delivering Outcomes That Matter to Patients

The Patient Priority: Solve Health Care's Value Crisis by...

Stefan Larsson, Jennifer Clawson, et al.

$32.00
$29.76
The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money (Revised)

The Experience Economy, with a New Preface by the Authors:...

James H Gilmore and B Joseph Pine II

$32.00
$29.76
The Introvert's Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections

The Introvert's Edge to Networking: Work the Room. Leverage...

Matthew Pollard

$27.99
$26.03
Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

Sell with a Story: How to Capture Attention, Build Trust, and...

Paul Smith

$19.99
$18.59
The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

Matthew Pollard

$19.99
$18.59
The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers

The Art of Client Service: The Classic Guide, Updated for...

Robert Solomon

$31.00
$28.83
Customer Experience: What, How and Why Now Volume 1

Customer Experience: What, How and Why Now Volume 1

Don Peppers

$24.95
$23.20
Make Your Contacts Count: Networking Know-How for Business and Career Success

Make Your Contacts Count: Networking Know-How for Business...

Anne Baber and Lynne Waymon

$18.99
The Psychology of Selling: How to Sell More, Easier, and Faster Than You Ever Thought Possible

The Psychology of Selling: How to Sell More, Easier, and...

Brian Tracy

$18.99
$17.66
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary

The Fred Factor: How Passion in Your Work and Life Can Turn...

Mark Sanborn

$18.00
$16.74
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The New Gold Standard: 5 Leadership Principles for Creating a...

Joseph Michelli

$30.00
$27.90
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

How to Become a Rainmaker: The Rules for Getting and Keeping...

Jeffrey J. Fox

$23.00
$21.39
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Excellence Wins: A No-Nonsense Guide to Becoming the Best in...

Horst Schulze

$26.99
$25.10
Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers

Traffic Secrets: The Underground Playbook for Filling Your...

Russell Brunson

$17.99
$16.73