Customer Relations

Be Our Guest (Revised and Updated Edition): Perfecting the...

The Disney Institute and Theodore Kinni

$24.99
$22.99

Customer Experience Management: How to Design, Integrate,...

Nihat Tavsan and Can Erdem

$27.50
$25.30

The Customer Centricity Playbook: Implement a Winning...

Peter Fader and Sarah E Toms

$19.99
$18.39

Service Design

Lavrans Lovlie, Andy Polaine, et al.

$44.99

Customer Success: How Innovative Companies Are Reducing Churn...

Nick Mehta, Lincoln Murphy, et al.

$30.00
$27.60

The Trusted Advisor

David H Maister, Charles H Green, et al.

$17.00
$15.64

Fish!: A Proven Way to Boost Morale and Improve Results

John Christensen, Harry Paul, et al.

$26.00
$23.92