Customer Relations

Como Construir Una Storybrand

Donald Miller


The Customer Success Professional's Handbook: How to Thrive...

Ashvin Vaidyanathan and Ruben Rabago


The Effortless Experience: Conquering the New Battleground...

Matthew Dixon, Nick Toman, et al.


The Power of Wow: How to Electrify Your Work and Your Life by...

The Employees Zappos Com


Customers for Life: How to Turn That One-Time Buyer Into a...

Paul B Brown and Carl Sewell


The Expansion Sale: Four Must-Win Conversations to Keep and...

Tim Riesterer and Erik Peterson


Raving Fans

Sheldon Bowles and Ken Blanchard


Be Our Guest (Revised and Updated Edition): Perfecting the...

Theodore Kinni and The Disney Institute


The Entrepreneur's Guide to Customer Development: A cheat...

Patrick Vlaskovits and Brant Cooper


The Customer Centricity Playbook: Implement a Winning...

Sarah E. Toms and Peter Fader