Customer Relations Books

The Trusted Advisor: 20th Anniversary Edition

David H. Maister, Charles Green, et al.

$19.00
$17.67

Orchestrating Experiences: Collaborative Design for Complexity

Chris Risdon and Patrick Quattlebaum

$57.49

The Jolt Effect: How High Performers Overcome Customer...

Matthew Dixon and Ted McKenna

$29.00
$26.97

Customer Success: How Innovative Companies Are Reducing Churn...

Lincoln Murphy, Dan Steinman, et al.

$30.00
$27.90

The Customer-Base Audit: The First Step on the Journey to...

Michael Ross, Peter Fader, et al.

$24.99
$23.24

Building Brand Communities: How Organizations Succeed by...

Carrie Melissa Jones and Charles Vogl

$29.95
$27.85

Digital Hesitation: Why B2B Companies Aren't Reaching Their...

J. B. Wood and Thomas Lah

$29.95
$27.85

Fish!: A Proven Way to Boost Morale and Improve Results

Harry Paul, Stephen C. Lundin, et al.

$26.00
$24.18

Be Our Guest (Revised and Updated Edition): Perfecting the...

Theodore Kinni and The Disney Institute

$24.99
$23.24