Working With Humans: Tools You Didn't Know You Needed for Conversations You Never Expected to Have
"Since we all work with humans it's important to humanize our workplaces, and this book shows you how." --Richard Schwartz, PhD, bestselling author of No Bad Parts and developer of the Internal Family Systems Model
Working With Humans explores and illuminates the essential--but generally ignored--management and communication tools needed to end the daily annoyances that make work harder than it needs to be.
Drawing from her three decades of workplace expertise, Laura Crandall guides you through:
- Building confidence in how you manage a team and manage yourself.
- Navigating tricky conversations and improving your organizational culture.
- Learning to communicate well and lead with the quality that most workplaces are lacking: humanity.
With clarity, practicality, and humor, Working With Humans inspires you to change patterns that cause frustration in the workplace and have a great time in the process.
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"Since we all work with humans it's important to humanize our workplaces, and this book shows you how." --RICHARD SCHWARTZ, PhD, bestselling author of No Bad Parts and developer of the Internal Family Systems Model
"A highly practical collection of tools for improving communication in organizations that is laugh-outloud funny, accessible, and most importantly, hopeful." --TIMOTHY O'BRIEN, EdD, Lecturer in Public Policy, Harvard Kennedy School
"Laura's wisdom calls on us to see and to live our inherent potential as we navigate the realities of our shared humanity at work." --JULIE JUNGALWALA, author of The Human Side of Changing Education and President, Academic Leadership Group
"[Laura's] voice is a clarion call of hope, an invitation to recover our full humanity by transforming the way we talk to one another." --FRANK BARRETT, PhD, author of Yes to the Mess and Professor of Organizational Behavior, Weatherhead School of Management
