Working With Humans: Tools You Didn't Know You Needed for Conversations You Never Expected to Have


Product Details

$17.95  $16.69
Banquet Publishing
Publish Date
6.0 X 9.0 X 0.4 inches | 0.57 pounds

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About the Author

Laura Crandall founded her management consulting firm, Slate Communication, in 2009. For over thirty years, she has worked in and consulted with industries that include manufacturing, journalism, hospitality, and academia; fifteen of those years were spent managing teams. Laura's work is dedicated to helping people within organizations discover and develop foundational management and communication skills-the things we assume everyone has, but rarely discuss. She is an instructor in the Career and Academic Resource Center at Harvard Extension School, where she teaches about workplace communication. Laura earned her master's degree from Harvard Graduate School of Education, where she studied cognitive neuroscience and organizational behavior.A Midwesterner at heart, Laura makes her home among the people of New England. Her favorite date of the year is March 4th-the best day to start new endeavors because it is both a date and an imperative command: March Forth! You can connect with her via her website:


"Since we all work with humans it's important to humanize our workplaces, and this book shows you how." --RICHARD SCHWARTZ, PhD, bestselling author of No Bad Parts and developer of the Internal Family Systems Model

"A highly practical collection of tools for improving communication in organizations that is laugh-outloud funny, accessible, and most importantly, hopeful." --TIMOTHY O'BRIEN, EdD, Lecturer in Public Policy, Harvard Kennedy School

"Laura's wisdom calls on us to see and to live our inherent potential as we navigate the realities of our shared humanity at work." --JULIE JUNGALWALA, author of The Human Side of Changing Education and President, Academic Leadership Group

"[Laura's] voice is a clarion call of hope, an invitation to recover our full humanity by transforming the way we talk to one another." --FRANK BARRETT, PhD, author of Yes to the Mess and Professor of Organizational Behavior, Weatherhead School of Management