Voice Content and Usability

21,000+ Reviews
Bookshop.org has the highest-rated customer service of any bookstore in the world
Product Details
Preston So
Publish Date
5.5 X 8.5 X 0.39 inches | 0.5 pounds

Earn by promoting books

Earn money by sharing your favorite books through our Affiliate program.

Become an affiliate
About the Author
Preston So (he/they) is a digital architect and strategist, designer and developer advocate, and polyglot educator and speaker. He is the author of Immersive Content and Usability (A Book Apart, 2023), Gatsby: The Definitive Guide (O'Reilly, 2021), Voice Content and Usability (A Book Apart, 2021), and Decoupled Drupal in Practice (Apress, 2018).A globally recognized authority on the intersections of content, design, and code, Preston has been a product, design, engineering, and innovation leader since 2015 at organizations like Oracle, Acquia, Time Inc., and Gatsby. Preston is an editor at A List Apart, columnist at CMSWire, and contributor to Smashing Magazine, and has delivered keynotes around the world in three languages. He is based in New York City, where he can often be found immersing himself in languages that are endangered or underserved.

Preston So brings conversational systems to life with real-world Alexa Skill examples and practical advice for designers of voice interfaces. Learn how to transform web-based content into voice-based content, how to design conversational flow, and how to test before and after deployment. Highly recommended!


Coauthor of The Conversational Interface and author of Conversational AI

I've always admired Preston's ability to both fly high and dive into the weeds when needed. This book soars through the upper altitudes of understanding and planning for voice interfaces, while also peering deep into the intricacies of content and technical implementation-a full view of the future of spoken digital interactions and how we can design them to be fair and effective.


Chief digital officer of the State of Georgia

This approachable, practical guide breaks down the complexities of creating and delivering voice content with tremendous grace and clarity. A must for anyone writing, designing, or building voice interfaces today.


Founder of Active Voice and author of Design for Real Life