Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

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$29.00  $26.97
Optimism Press
Publish Date
6.3 X 9.0 X 1.3 inches | 1.08 pounds

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About the Author
Will Guidara is the founder of Thank You, a creative agency that helps companies across disciplines make the choice to be in the hospitality industry. He is the former owner of Eleven Madison Park, which under his leadership was named the number one restaurant in the world. He is the host of the Welcome Conference, the world's preeminent hospitality symposium, and a judge on HBO Max's The Big Brunch. He has coauthored four cookbooks, was named one of Crain's New York Business's 40 Under 40, and is a recipient of The Wall Street Journal's Innovator Award. He lives in New York with his wife, Christina, and their two children, Frankie and Sonny.
"Guidara makes his nonfiction debut with an enthusiastic guide for leaders [and asserts] sage advice about leadership." - Kirkus Review

"Will Guidara is one of the very best in the hospitality business, but this book is for everyone. His insights on how to be a great entrepreneur cut through the noise." - David Chang, chef and founder of Momofuku, and host of Ugly Delicious

"Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack." -Dan Levy, Emmy(R) award winning writer, actor, director, and producer of Schitt's Creek

"One of the five best management books I have ever read. Plus, it is the most engaging and entertaining - by a wide margin. This is, flat out, not a book to miss." - Roger Martin, writer, strategy advisor and management thinker

"Will Guidara weaves heartfelt stories and keen observations to illustrate how purposeful, no-holds-barred hospitality satisfies our essential need to belong. An exceptional book for anyone or any organization aiming to excel at human connection." - Danny Meyer, CEO of Union Square Hospitality Group and author of Setting the Table

"In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality, and creating a people-first "working together" culture. It's an inspiring book for businesses in every industry." - Alan Mulally, former CEO of Boeing and Ford

"In dining rooms, in conference rooms, and in all corners of hospitality, Will Guidara has made a career out of going above and beyond, giving people what they want, even when they don't know they want it. This book puts his story, and more than a few of his trade secrets, in your hands." -- Questlove

"Will gives us the best reason to be unreasonable--the people we serve. His approach to hospitality is novel, noble, and not at all exclusive to the restaurant industry. If you want to revolutionize the way you do business, you need this book!" -- Dave Ramsey, bestselling author and radio host

"Making people feel welcome, accepted, appreciated, seen, known... what could be cooler than that? This is what Will has unlocked in this book: that hospitality is as thrilling and inspiring to give as it is to receive, both in work, and in life."-- Christina Tosi, founder and CEO of Milk Bar