The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty

Available

Product Details

Price
$34.00  $31.62
Publisher
Wiley
Publish Date
Pages
304
Dimensions
6.38 X 9.12 X 0.9 inches | 1.52 pounds
Language
English
Type
Hardcover
EAN/UPC
9781119855019

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About the Author

ASHLEY REICHHELD, a Principal at Deloitte Digital, works with clients across industries to help them to reimagine their brands and experiences. Building trust is the greatest opportunity for competitive advantage. So Ashley created HX TrustID(TM) -a groundbreaking tool to help companies measure, predict, and build trust with their customers, workforce, and partners.AshleyReichheld.com AMELIA DUNLOP, Chief Experience Officer at Deloitte Digital, helps organizations solve their toughest problems using human-equity-centered design to build empathy and trust with customers, workers, and partners. She is the author of The Wall Street Journal bestseller, Elevating the Human Experience: Three Paths to Love and Worth at Work. AmeliaDunlop.com