Scaling People: Tactics for Management and Company Building

Pre-Order   Ships Mar 07, 2023

Product Details

$30.00  $27.90
Stripe Press
Publish Date
0.0 X 0.0 X 0.0 inches | 0.0 pounds

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About the Author

Claire Hughes Johnson is a corporate officer and advisor at Stripe. Previously, she was chief operating officer at Stripe from 2014 to 2021, helping the company grow from fewer than 200 employees to more than 8,000. At various times, she led business operations, sales, marketing, customer support, risk, real estate, and all of the people functions, including recruiting and HR. Prior to Stripe, she spent 10 years at Google leading business teams, including overseeing aspects of Gmail, Google Apps, and consumer operations, as well as serving as a vice president for AdWords, Google Offers, and Google's self-driving car project. She serves on the boards of Ameresco, the Atlantic, Aurora Innovation, and HubSpot, and is a trustee and current board president of Milton Academy. She lives outside of Boston with her husband, two children, and two neurotic dachshunds


"Claire Johnson gave me some of the best feedback of my career: 'You don't ask for help often enough.' Whether you are a new manager or a CEO, there are going to be moments when you feel alone and need help. Odds are, the advice you need is in Scaling People. You are going to pull this book off your shelf over and over!"

--Kim Scott, author of Radical Candor and Just Work

"The practical guide to running a world-class organization... Claire has demystified how you run a large, high-performance organization, with clear concepts and practical templates that you can start implementing today."

--Jason Citron, founder and CEO of Discord

"I was excited to learn that Claire Hughes Johnson has taken her many years of operating excellence from Stripe and Google and distilled it into a new book. Scaling People is a key book to be added to the shelf of any people leader and manager."

--Elad Gil, entrepreneur, investor, and author of High Growth Handbook