Pp Fr Office Professionals bookcover

Pp Fr Office Professionals

Runion 

(Author)

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Description

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

  • Establish a quality relationship with your manager
  • Clarify and manage assignments
  • Get results without formal authority
  • Handle customer complaints like a pro

Product Details

PublisherMcGraw-Hill
Publish DateJune 10, 2011
Pages208
LanguageEnglish
TypeBook iconPaperback / softback
EAN/UPC9780071766746
Dimensions8.1 X 5.1 X 0.5 inches | 0.5 pounds

About the Author

Meryl Runion, CSP, is the founder of SpeakStrong, Inc. Susan Fenner, Ph.D., is the manager of Education and Events at the International Association of Administrative Professionals (IAAP).

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