Digital, Diverse & Divided: How to Talk to Racists, Compete with Robots, and Overcome Polarization

In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.

The divides between us seem to keep growing no matter the issue--politics, race relations, religion, and the list goes on. Tackling polarization isn't easy, but this book gives us tools to bridge our divides without forcing everyone to conform to the same thinking and behavior.

Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. In Digital, Diverse & Divided, David Livermore, the leading expert on cultural intelligence, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone.

Livermore uses his renowned work in cultural intelligence to address everyday challenges such as these:

• How should I respond to a racist comment?
• What should I do when someone is completely closed to a different perspective?
• How can I persuade polarized groups to move beyond "agree to disagree"?
• How do I handle the emotional fatigue that comes with polarizing conversations and relationships?

Digital, Diverse & Divided combines groundbreaking research, riveting stories, and practical strategies that are proven to build a more culturally intelligent world for all of us.