Delivering Happiness: A Path to Profits, Passion, and Purpose

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Product Details
Price
$17.99  $16.73
Publisher
Grand Central Publishing
Publish Date
Pages
272
Dimensions
6.0 X 9.0 X 0.8 inches | 0.6 pounds
Language
English
Type
Paperback
EAN/UPC
9780446576222

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About the Author
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.