Creating Superfans: How to Turn Your Customers Into Lifelong Advocates
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About the Author
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations.Brittany is unapologetically obsessed with helping businesses turn their customers into superfans. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting and is the former Chief Experience Officer of Experience.com.