Compassionate Leadership: How to Do Hard Things in a Human Way
Leadership
is hard. How can you balance compassion for your people with effectiveness in
getting the job done?
A global pandemic, economic
volatility, natural disasters, civil and political unrest. From New York to
Barcelona to Hong Kong, it can feel as if the world as we know it is coming
apart. Through it all, our human spirit is being tested. Now more than ever,
it's imperative for leaders to demonstrate compassion.
But in
hard times like these, leaders need to make hard decisions--deliver
negative feedback, make difficult choices that disappoint people, and in some
cases lay people off. How do you do the hard things that come with the
responsibility of leadership while remaining a good human being and bringing
out the best in others? Most people think we have to make a binary choice
between being a good human being and being a tough, effective leader. But this
is a false dichotomy. Being human and doing what needs to be done are not
mutually exclusive. In truth, doing hard things and making difficult decisions
is often the most compassionate thing to do.
As founder and
CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline
Carter, show in this powerful, practical book, you must always balance caring for
your people with leadership wisdom and effectiveness. Using data from thousands
of leaders, employees, and companies in nearly a hundred countries, the authors
find that when leaders bring the right balance of compassion and wisdom to the
job, they foster much higher levels of employee engagement, performance,
loyalty, and well-being in their people.
With rich examples
from Netflix, IKEA, Unilever, and many other global companies, as well as
practical tools and advice for leaders and managers at any level,
Compassionate Leadership is your indispensable guide to
doing the hard work of leadership in a human way.
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Rasmus
Hougaard is the founder and CEO of leadership development and
consulting firm Potential Project. He is a sought-after keynote speaker and
coach of C-suite executives at top global companies. In 2019 he was shortlisted
for the Thinkers50 Leadership Award, recognizing "thinkers who shed
powerful and original new light onto this perennial and still vital subject."
He writes for Harvard Business Review,
Forbes, and Business Insider and is the
coauthor, with Jacqueline Carter, of The Mind of the Leader: How to
Lead Yourself, Your People, and Your Organization for Extraordinary
Results.
Jacqueline Carter is a
partner and North American Director for Potential Project. She has over twenty
years of experience helping leaders and organizations manage change and achieve
results. She is a regular contributor to Harvard Business Review,
Forbes, and Leader to Leader. She is the
coauthor, with Rasmus Hougaard, of The Mind of the
Leader.
You can find more about the authors
at:
potentialproject.com/rasmus
twitter.com/rasmustpp?lang=en
linkedin.com/in/rasmushougaard
"...an accessible, handy reference for those eager to lead with kindness." -- Publisher's Weekly
"Divided into easy-to-read chapters that can be implemented as practical tools and guidance for leaders and managers at any level, Compassionate Leadership makes doing the hard work of leadership easiest to do in a human way." -- School Administrator (AASA, American Association of School Administrators)
Advance Praise for Compassionate Leadership:
"All business leaders care about business performance. This book uses deep research to demonstrate that compassionate and wise leadership is not an alternative to a performance culture, but is a key accelerator of it." -- Alan Jope, CEO, Unilever
"Investing deeply in human connection and compassion with candor are the most important leadership traits of our time and essential to creating a truly human organization. This book cracks the code on how to lead with both your heart and your mind." -- Ellyn Shook, Chief Leadership & Human Resources Officer, Accenture
"As this timely book reveals, compassion strengthens a leader's qualities. It is the antidote to anger and fear. It brings confidence, courage, and the peace of mind to enable a leader to be clear and decisive." -- His Holiness Dalai Lama XIV
"This remarkable book shines a light on how to create the culture of compassion and empowerment that unlocks creativity, productivity, and happiness in today's organizations. Its intelligent, engaging prose is a delight to read." -- Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business School; author, The Fearless Organization
"Wise leaders know that when you avoid uncomfortable issues, they always come back to haunt you. Reading this book will help you understand how to lead, guided by a deep sense that human values are the primary objective. Those values should be your compass for doing the right thing when the next tough dilemma comes along." -- Jesper Brodin, President and CEO, Ingka Group (formerly IKEA Group)
