Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World

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Product Details
$30.00  $27.90
Harvard Business Review Press
Publish Date
6.7 X 8.8 X 1.5 inches | 1.0 pounds

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About the Author

Sally Susman is Executive Vice President and Chief Corporate Affairs Officer at Pfizer. She is also Vice Chair of the Pfizer Foundation. She leads engagement with all of Pfizer's external stakeholders, overseeing communications, corporate responsibility, global policy, government relations, investor relations, and patient advocacy. Before joining Pfizer in 2007, she held several senior communications and government relations roles at The Estée Lauder Companies and American Express. Earlier in her career, she spent eight years in government service, focused on international trade issues.

Connect with Sally Susman at


"Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World avoids the pitfalls of leadership books that can at times be dry and self-serving. Susman offers practical advice from someone who has earned her place as a trusted adviser during crises." - Axios

Advance Praise for Breaking Through:

"Sally Susman knows a great deal about the importance of clear communication to living an authentic life. Her deeply touching and often humorous stories will stay with you and help you navigate and advance in your own professional life." -- Indra Nooyi, former CEO and Chairperson, PepsiCo; New York Times bestselling author, My Life in Full

"Breaking Through is a beautifully written, essential work on the importance of communication, full of humor and heart. Sally Susman delivers a commanding master class and a must-read." -- Mika Brzezinski, cohost, MSNBC's Morning Joe; founder, Know Your Value

"Sally Susman has devoted her career to bringing clarity to complexity, change, and crisis, and in this book she shares memorable stories and practical insights to help you get heard." -- Adam Grant, #1 New York Times bestselling author, Think Again; host, TED podcast ReThinking

"A brave trailblazer in her field, Sally Susman has helped hundreds of careers flourish--and this book will ensure the success of hundreds of thousands more." -- Reshma Saujani, founder and CEO, Girls Who Code and Marshall Plan for Moms

"People like Sally Susman have always known that communication isn't a soft skill--it's the bedrock of business and an absolute requirement for success. Putting her principles to work will help you clarify and reach your goals and be a better leader." -- Arianna Huffington, founder and CEO, Thrive Global

"The world's best handbook for how to build and maintain trust at work--and why it's essential for any communications you do. No one could write this book but Sally Susman." -- Daniel Roth, Editor in Chief and Vice President, LinkedIn