Uberland: How Algorithms Are Rewriting the Rules of Work
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About the Author
Alex Rosenblat is a technology ethnographer. A researcher at the Data & Society Research Institute, she holds an MA in sociology from Queen's University and a BA in history from McGill University. Rosenblat's writing has appeared in media outlets such as the New York Times, Harvard Business Review, the Atlantic, Slate, and Fast Company. Her research has received attention worldwide and has been covered in the New York Times, the Wall Street Journal, MIT Technology Review, WIRED, New Scientist, and the Guardian. Many scholarly and professional publications have also published her prizewinning work, including the International Journal of Communication and the Columbia Law Review.
"Functions as an examination of both how Uber's algorithms are changing the way companies operate and exert control over their workers and how those workers are experiencing these changes."-- "Slate"
"This jargon-free and intriguing exposé offers food for thought for anyone interested in worker protections or societal changes driven by technology."-- "Publishers Weekly"
"A timely look at the tensions between technology and the future of employment, and how ambitious startups might be changing the way we see and value work."-- "Mother Jones" (11/3/2018 12:00:00 AM)
"If you care about the future of work, read Uberland by Alex Rosenblat."--Theodore Kinni, Strategy + Business "Mother Jones" (11/3/2018 12:00:00 AM)
"Rosenblat's book is a combination of sociological analysis, excerpts from Uber-driver online forums, communications with Uber executives and employees, and an avalanche of in-person interviews with drivers from all over the United States and Canada. Her analysis isn't a polemic; it is balanced and measured."--Theodore Kinni, Strategy + Business "Los Angeles Review of Books" (1/14/2019 12:00:00 AM)
"A fine work of technology ethnography. . . As someone who believes that technology is a positive force for driving change, I'll admit to being deeply disturbed by reading Uberland."--Theodore Kinni, Strategy + Business "Inside Higher Education" (12/12/2018 12:00:00 AM)
"The most important recent book written about Uber is undoubtedly Alex Rosenblat's Uberland: How Algorithms Are Rewriting the Rules of Work, which unflinchingly exposes how Uber takes ruthless advantage of its drivers."--Theodore Kinni, Strategy + Business "Medium/The Startup" (12/12/2018 12:00:00 AM)