The Power of Trust: How Companies Build It, Lose It, Regain It

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About the Author

Sandra Sucher is a professor of management practice at Harvard Business School, where she has been teaching for the last twenty years. She provides expert commentary for Bloomberg, The New York Times, The Washington Post, The Wall Street Journal, NPR, and Fortune. Prior to teaching at Harvard, Sucher had a two-decade career as a senior level executive and business 'fixer, ' specializing in uncovering complex organization problems and creating new ways to address them. She lives in Massachusetts.

Shalene Gupta is a research associate at Harvard Business School. She is a former Fortune reporter, who covered diversity in Silicon Valley, big data, and smart cities. She lives in Massachusetts.