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About the Author
Jay O. Sanders began his acting career off-Broadway in Shakespearean roles then went on to appear in numerous films and television series, including Revolutionary Road, The Day after Tomorrow, and Kiss the Girls, based on the novel by James Patterson. He has narrated more than fifty audio books over the years, including the bestselling My Losing Season by Pat Conroy and Dean Koontz's Dragon Tears and Mr. Murder. He also won six AudioFile Earphones Awards.
John Goodman(Arlington, VA) is vice chairman of Customer Care Measurement and Consulting, and co-founder of TARP Worldwide and has managed more than 1,000 separate customer service studies sponsored by Coca-Cola USA. His clients have included Allstate, Nationwide Insurance, The Museum of Modern Art, IBM, The Mayo Health System, Hyundai, Humana, Johnson & Johnson, Merck, ServiceMaster, HP, GE Capital, Apple, Legg Mason, American Express, Neiman Marcus, Honda, US Green Building Council, Chick Fil A, and Harley Davidson.
John Cusack is a writer, actor, filmmaker, and board member of the Freedom of the Press Foundation.