The Greeter and Usher Handbook: Creating a Ministry of Welcome
DescriptionAn update to 2005's The Usher's Book: Creating a Welcoming and Safe Environment for Worship, The Greeter and Usher Handbook provides a guide to the responsibilities of those who are generally the first faces visitors encounter in church: the usher and the greeter. Intended for training use by church staff or volunteers, the text covers responsibilities related to all aspects of creating a welcoming atmosphere for visitors and new members.
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About the Author
Debi Nixon serves as one of the Managing Executive Directors at The United Methodist Church of the Resurrection, with direct oversight of the Regional Campuses and Catalyst Ministry. She has served on the church staff in several key roles moving from volunteer to staff member in 1994 as the founding Director of Children's Ministries. She is passionate about the renewal of the church and helps lead Church of the Resurrections initiatives for leadership training and resource sharing for churches across the country. Debi has a BS in Marketing and spent ten years in corporate sales, training, special event planning, and retail management. She and her husband live in Olathe, Kansas.
Yvonne Gentile is the Senior Director of Hospitality and Connections at the United Methodist Church of the Resurrection in Leawood, Kansas. Before joining church staff in 2011, Yvonne worked in an executive leadership capacity in retail, where she discovered the power of radical hospitality. She has been part of Resurrection since 1996 and served in numerous volunteer roles at Resurrection until 2011, when she joined the staff team, including leading the Spiritual Gifts Team, the Leadership Development team, and serving on the Committee on Nominations. She has led workshops and teaching events nationally on spiritual gifts, leadership development, building exceptional teams, volunteer management best practices, and radical hospitality. She is co-author of five books: Serving from the Heart: Finding Your Gifts and Talents for Service, Leadership from the Heart: Learning to Lead with Love & Skill, and Leadership Essentials: Practical Tools for Leading in the Church, and most recently, The Art of Hospitality and The Greeter and Usher Handbook, scheduled for release in Spring 2020.