The Future of Feeling: Building Empathy in a Tech-Obsessed World

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Product Details

Little a
Publish Date
5.6 X 1.1 X 8.4 inches | 0.8 pounds

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About the Author

Kaitlin Ugolik Phillips is a journalist and editor who lives in Raleigh, North Carolina. Her writing on law, finance, health, and technology has appeared in the Establishment, VICE, Quartz, Institutional Investor magazine, Law360, Columbia Journalism Review, and Narratively, among others. She writes a blog and newsletter about empathy featuring reportage, essays, and interviews. For more information, visit


"Challenging readers to think about what it means to be empathetic in a technology-driven era, this will resonate with those trying to balance a reliance on 'always on' technology with humanity and the capacity for empathy." --Library Journal (starred review)

"Journalist and debut author Phillips explores the interaction between human feelings and technology in a survey whose ever-shifting scope results in a collection of interesting parts...Phillips's tone is optimistic about the devices and programs she covers...[in] this fitfully stimulating book." --Publishers Weekly

"In her persuasive debut, journalist and editor Phillips criticizes a culture rampantly prioritizing technology over real human connections, and she questions whether the two can exist synergistically...a beneficial report sure to spark discussion about integrating kindness into modern technology." --Kirkus Reviews

"Phillips provides a helpful discussion of empathy-building training for corporate employees and medical professionals. The author isn't just a journalist with an intense interest in this modern conundrum; she's also "a millennial in my early thirties," so her concerns about the importance of infusing caring and compassion into tech-saturated contemporary life are particularly relevant." --Kirkus Reviews

"Ugolik Phillips' new book is The Future of Feeling, an insightful exploration of what social media, artificial intelligence, robot technology, and the digital world are doing to our relationships with each other and with ourselves...The Future of Feeling is the perfect book for anyone interested in how our brains work, how they're subtly being rewired to work differently, and what that ultimately means for us as humans." --Brooklyn Digest

"Phillips presciently probes the impact of technology on empathy and lays out what we can do if we're not willing to give it up." --Newsweek