"Required reading...sharp and insightful...lively and straightforward...a novel and sometimes startling analysis of workplace dynamics."--New York Times Book Review
In her extraordinary international bestseller, You Just Don't Understand, Deborah Tannen transformed forever the way we look at intimate relationships between women and men. Now she turns her keen ear and observant eye toward the workplace--where the ways in which men and women communicate can determine who gets heard, who gets ahead, and what gets done.
An instant classic, Talking From 9 to 5 brilliantly explains women's and men's conversational rituals--and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed--an essential tool for promoting more positive and productive professional relationships among men and women.
"Her most intiguing work."--"Boston Globe""Required reading...sharp and insightful...lively and straightforward...a novel and sometimes startling analysis of workplace dynamics."-- "The New York Times Book Review""A necessary read...Tannen explains how women can bring authority to their conversational style without having to give up their individual voice."--"New York Daily News""Entertaining and filled with illustrative conversations...it raises many issues of concern to working women, from knocking against the glass ceiling to dealing with sexual harassment."-- "Library Journal""This wise and informative book...[is] filled with gracefully analyzed examples of job-related conversations, every page delivers a shock of recognition."-- "Publishers Weekly""She is an authority on why communication fails at work and home. Tannen shows how deeply ingrained our sense of place is."-- "Los Angeles Times""For anyone who has ever sat through a meeting at the office, this book has the ring of truth."-- "The Christian Science Monitor"