People Love You: The Real Secret to Delivering Legendary Customer Experiences

Jeb Blount (Author)
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Product Details

Price
$21.95
Publisher
Wiley
Publish Date
February 04, 2013
Pages
181
Dimensions
5.85 X 0.75 X 8.55 inches | 0.68 pounds
Language
English
Type
Hardcover
EAN/UPC
9781118433249
BISAC Categories:

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About the Author

Jeb Blount is a leading expert on how human relationships impact account management, customer experience, leadership, and sales. He helps many of the world's leading organizations accelerate revenue growth and profits through a focus on interpersonal relationships. He is the author of six books, including People Buy You: The Real Secret to What Matters Most in Business, People Follow You: The Real Secret to What Matters Most in Leadership, and Power Principles. He has published over 100 articles on account management, leadership, and sales, and his audio programs have been downloaded more than 6 million times on iTunes. More than 200,000 business professionals subscribe to his weekly newsletter.