Listening with Empathy: Creating Genuine Connections with Customers and Colleagues

(Author)
Available

Product Details

Price
$19.95
Publisher
Hampton Roads Publishing Company
Publish Date
Pages
239
Dimensions
5.34 X 0.94 X 7.16 inches | 0.87 pounds
Language
English
Type
Hardcover
EAN/UPC
9781571745149
BISAC Categories:

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About the Author

John Selby is a psychologist, cognitive-science researcher, entrepreneur, and international speaker with thirty years experience developing these core mind-management techniques. He conducted groundbreaking cognitive research at the National Institutes of Health and the Bureau of Research in Neurology and Psychiatry and the New Jersey Neuro-Psychiatric Institute. Founder and former CEO of The BrightMind Network and currently head of Consciousness Management Systems, John is a specialist in creating online experiential-instruction formats that deliver effective and affordable training to organizations throughout the world.