I Wanted Fries with That: How to Ask for What You Want and Get What You Need

Amy Fish (Author)
Available

Description

SPEAK UP AND PERSUADE

At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered.

Product Details

Price
$15.95  $14.67
Publisher
New World Library
Publish Date
October 01, 2019
Pages
256
Dimensions
5.4 X 0.7 X 8.4 inches | 0.65 pounds
Language
English
Type
Paperback
EAN/UPC
9781608686193
BISAC Categories:

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About the Author

As ombudsman at Concordia University in Montreal, Amy Fish resolves complaints from students, faculty, and staff. She has written for the Huffington Post Canada, Reader's Digest, and the Globe and Mail and appeared on CBC Marketplace and CTV News. She lives in Montreal.