Heartfelt Leadership: How to Capture the Top Spot and Keep on Soaring
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About the Author
Mark Goulston, MD, FAPA is a board-certified psychiatrist, fellow of the American Psychiatric Association, former assistant clinical professor of psychiatry at UCLA NPI, and a former FBI and police hostage negotiation trainer. He is the creator of Theory Y Executive Coaching--which he provides to CEOs, presidents, founders, and entrepreneurs--and is a TEDx and international keynote speaker. He is the creator and developer of Surgical Empathy, a process to help people recover and heal from PTSD, prevent suicide in teenagers and young adults, and help organizations overcome implicit bias. Dr. Goulston is the author or principal author of seven prior books, including Why Cope When you Can Heal: How Healthcare Heroes of COVID-19 Can Recover from PTSD, PTSD for Dummies, Get Out of Your Own Way Overcoming Self-Defeating Behavior, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Real Influence: Persuade Without Pushing and Gain Without Giving In, and Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life. He hosts the My Wakeup Call podcast, where he speaks with influencers about their purpose in life and the wakeup calls that led them there. He also is the co-creator and moderator of the multi-honored documentary Stay Alive: An Intimate Conversation About Suicide Prevention.
He appears frequently as a human psychology and behavior subject-area expert across all media, including news outlets ABC, NBC, CBS, and BBC News, as well as CNN, Today, Oprah, the New York Times, the Wall Street Journal, Forbes, Fortune, Harvard Business Review, Business Insider, Fast Company, Huffington Post, and Westwood One.
"Discover why heartfelt leadership, at every level and in each person, must begin now to make a positive difference in our world."
-COLONEL DEBRA M. LEWIS (US ARMY, RETIRED), Founder of Mentally Tough Women
"Heartfelt Leadership is illuminating. It's shining a big spotlight on something people are fearful to discuss: Do I love the work I do? Is it with purpose and meaning? Do I love the people with whom I work? Do I care so much about them I'm willing to invest in them? I will tell you, those of us who are there, it feels good. It really does. It's purposeful and meaningful."
-BRITT BERRETT, Program Director of Healthcare Management, Naveen Jindal School of Management at the University of Texas at Dallas
"Deb and Dr. Mark take us through the question of why leaders choose to inject love into a business. Is it innate? Or is it a calculated business decision? The stories from the interviews show us how many of these leaders may follow their heart, but they lead with their soul."
-TIM HINDES, CEO, Stay Metrics
"In any corporation or charity, it is possible to use fear in the short term to propel the team forward. Those five floors of slaves who rowed the freighters across the Mediterranean thousands of years ago, did so under the overseer's whip. But such propulsion is temporary and begrudging. In a free society, people cannot wait to leave. Great executives do it differently and better, by exerting servant leadership in any organization, by inspiring those working there to grasp the goals and the vision, and to make them their very own. Shared vision and passion is much more achievable. Enduring success is a team sport. This is one of the strongest books on leadership I have ever read."
-PETER SAMUELSON, Producer of 26 films and founder of five charities that have raised over one billion dollars to serve seriously ill children, foster youth and the homeless
"Relief describes my feeling, knowing now that I'm not alone in my questions and career concerns, relief that I can try new things, and relief that a solution is possible. Thanks to Deb Boelkes and Dr. Mark Goulston for showing us how to create an environment of heartfelt trust and a thirst for self-improvement. Love the stories in the book -- so interesting how Deb and Dr. Mark share their voices -- it's almost like a dance, flowing back and forth."
-KAREN FRANKENBERG, Chief Financial Officer, Talley, Inc.
"With Heartfelt Leadership, Deb and Dr. Mark truly bring decades of research, real life examples, and courageous examples to stir the reader to action. By opening up as a heartfelt leader, those who embrace the ideas in these pages will attract, retain and motivate their team members to achieve more and be loyal."
-CARYN SIEBERT, JD, Vice President - Carrier Practice, Gallagher Bassett
"The message, the passion, and the commitment Deb and Dr. Mark both have for creating more heartfelt leaders is so appreciated and needed. Thank you for doing the work you both are doing to make the kind of difference that will change our world ... coming from our hearts. Now it will become the norm rather than the exception."
-SUSAN INOUYE, Executive Coach, SSI Executive Coaching Solutions
"Heartfelt Leadership will give you the tools and knowledge to modify your leadership presence. Go from a person who people follow because they have to, to one they want to follow."
-DARRELL JANSSEN, Multicultural Engineering Projects Manager